Call Center Customer Service Rep - 4 needed

Westlake, OH 44145

Posted: 09/18/2019 Employment Type: Temp-to-Hire Job Category: Healthcare Job Number: 01 - 149274 nw Pay Rate: $13/hr

This medical collection company is seeking Call Center Customer Service Representatives for full-time positions. Work hours are Monday through Friday from 10:30 a.m. to 7 p.m. or 11:30 a.m. to 8 p.m.


  • Use coded date to produce and submit claims to insurance companies
  • Work directly with the insurance company, healthcare provider, and patient to get a claim processed and paid
  • Review and appeal unpaid and/or denied claims
  • Verify patient insurance coverage and answer patient billing questions
  • Handle collections on unpaid accounts and setting patients up on payment plans
  • Manage the facilities accounts receivable reports


  • Must have prior experience in a call center or a physician/medical insurance Office
  • Must have strong experience in medical collections
  • Must have excellent customer service, communication, and multi-tasking skills
  • Must be computer literate with accurate data entry skills
  • Must have the ability to collect money
  • Must have an articulate and professional phone presence
  • Must have a solid work history

Only candidates that can pass a background check and drug screen will be considered. This company offers performance bonuses/commissions on a permanent basis.  

For an immediate interview, please call 216-706-7347 or submit your resume to


For over 30 years, Area Temps has been committed to providing Northeast Ohio companies with office staffing services, technical, skilled trades, industrial and professional staffing solutions.  We measure our success by the thousands of people who have accepted permanent positions with our client companies, either through a direct hire or after successfully completing an initial temporary assignment.

Lakewood Office

With over 30 years experience in Greater Cleveland and thousands of people employed successfully each year, Area Temps still believes that the best way to serve both our employees and our customers is through personal service. When you apply online, we'll review your work skills and location preferences within 24 hours. Qualified candidates will be contacted to arrange for a personal interview, and our personnel supervisors will work with you to find the perfect assignment.

Send an email reminder to:

Share This Job:

Related Jobs:

Login to save this search and get notified of similar positions.