Local Remote Inbound Call Center Representative - 4 Needed

Westlake, OH 44145

Posted: 09/13/2023 Employment Type: Indefinite Job Category: Customer Service/Sales Job Number: 01 - 170993 nw Pay Rate: $13.65/hr

Job Description

A medical collection company is seeking Local Inbound Call Center Representatives. You will train in Westlake for a couple weeks and then you can work remotely.  Work hours are Monday through Friday from 9 a.m. to 4 p.m.

Responsibilities:

  • Use coded data to produce and submit claims to insurance companies
  • Work directly with the insurance company, health care provider, and patient to get a claim processed and paid
  • Review and appeal unpaid and/or denied claims
  • Verify patient insurance coverage and answer patient billing questions
  • Handle collections on unpaid accounts and setting patients up on payment plans
  • Manage the facilities accounts receivable reports

Job Requirements

Qualifications: 

  • Must have prior experience in a call center or a physician/medical insurance Office
  • Must have strong experience in medical collections
  • Must have excellent customer service, communication, and multi-tasking skills
  • Must be computer literate with accurate data entry skills
  • Must have the ability to collect money
  • Must have an articulate and professional phone presence
  • Must have a computer and High Speed Internet
  • Must have a solid work history

Only candidates that can pass a background check and drug screen will be considered. This company offers performance bonuses/commissions on a permanent basis.  You must live within Northeast Ohio, as you will be required to come into the office for quarterly in-house meetings and training.

For an immediate interview, please call 216-706-7347 or submit your resume to lakewood@areatemps.com.

Additional Information

For over 35 years, Area Temps has been committed to providing Northeast Ohio companies with office staffing services, technical, skilled trades, industrial and professional staffing solutions.  We measure our success by the thousands of people who have accepted permanent positions with our client companies, either through a direct hire or after successfully completing an initial temporary assignment.

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Meet Your Recruiter

Lakewood Office

With over 30 years experience in Greater Cleveland and thousands of people employed successfully each year, Area Temps still believes that the best way to serve both our employees and our customers is through personal service. When you apply online, we'll review your work skills and location preferences within 24 hours. Qualified candidates will be contacted to arrange for a personal interview, and our personnel supervisors will work with you to find the perfect assignment.

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About Westlake, OH

Ready to take your career to the next level? Explore our job opportunities in Westlake, Ohio, and unlock a world of endless possibilities! Nestled on the shores of Lake Erie, Westlake offers a perfect blend of scenic beauty and urban conveniences. With proximity to iconic landmarks like Crocker Park, known for its upscale shopping and dining, and the breathtaking Huntington Reservation where nature meets the shoreline, Westlake boasts a vibrant culture that will inspire any career journey. From catching a show at the Beck Center for the Arts to cheering on the Cleveland Indians at Progressive Field, there's something for everyone in this dynamic region. Join us in Westlake, where your professional growth meets a charming community waiting to welcome you.