Data Entry/Customer Service Representative - Second Shift

Berea, OH 44017

Posted: 02/09/2024 Employment Type: Temp-To-Hire Job Category: Data Entry/General Office Job Number: 01 - 172525nw Pay Rate: $17/hr

Job Description

A transportation company is seeking an individual to enter data into the company database and answer phone calls from customers regarding services and deliveries.  Additionally, you will assist with routing drivers and let customer know when routes are running late.  Work hours are second shift from 12:30 p.m. to 9 p.m.; however, you need to be flexible to assist with vacation coverage.   

Job Duties:

  • Provide customer service, answer phone calls and emails
  • Type documents, enter data, audit and invoice customers, sort, handle, & process paperwork 
  • Interact with the drivers to review their paperwork, scan and update in the computer system, and file
  • Verify and complete required documentation and reports
  • Maintaining daily reports in Word, Excel, and Crown Computer System
  • Lift cartons and other objects of various shapes, sizes and weights 
  • Safely walk and stand for extended periods of time, reach, bend, climb, push, pull, twist, squat, and kneel as necessary to perform the job duties
  • Handle daily attendance at assigned work location promptly and accurately
  • Perform other duties as assigned

 

 

Job Requirements

Qualifications:

  • Must have previous customer service experience; Previous transportation experience a plus
  • Must have excellent communication and computer skills with quick and accurate data entry 
  • The ability to perform basic math functions, follow instructions, complete required training, and work independently and also as a team player is needed
  • Must be a highly motivated individual with the ability to pay a high attention to detail
  • Must have the ability to bend, twist, squat, push, and pull freight throughout shift 
  • Must be able to adhere to company safety policies and pass a company Pre-Hire Screen test

Only candidates that can pass a background check and drug screen will be considered.

Area Temps still believes that the best way to serve both our employees and our customers is through personal service. To apply for this Data Entry/Customer Service Representative position, please submit your resume to lakewood@areatemps.com, call (216) 706-7347, or TEXT “your name & 172525” to (216) 227-3133.  

 

 

 

Additional Information

For over 35 years, Area Temps has been committed to providing Northeast Ohio companies with office staffing services, technical, skilled trades, industrial and professional staffing solutions.  We measure our success by the thousands of people who have accepted permanent positions with our client companies, either through a direct hire or after successfully completing an initial temporary assignment.

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Meet Your Recruiter

Lakewood Office

With over 30 years experience in Greater Cleveland and thousands of people employed successfully each year, Area Temps still believes that the best way to serve both our employees and our customers is through personal service. When you apply online, we'll review your work skills and location preferences within 24 hours. Qualified candidates will be contacted to arrange for a personal interview, and our personnel supervisors will work with you to find the perfect assignment.

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