Customer Service Representative
Job Description
A chemical manufacturing company is seeking a Customer Service Representative to join their team. Work hours are Monday through Friday 8:30 a.m. to 5 p.m.
Job Duties:
- Enter orders and look up inventory
- Give pricing and handle quotes
- Maintain shipping documents
- Communicate upbeat and professionally with customers via email and telephone
- Trace daily orders through various carriers to make sure orders arrive to customers on time
- Adjust orders at customer request when needed
- Perform other office duties as assigned
Job Requirements
Qualifications:
- Must have previous Customer Service experience
- Must have experience using Microsoft Office, QuickBooks, SalesForce, and Adobe while having accurate data entry skills
- Must have an articulate, professional, and upbeat phone voice
- Must have excellent customer service, organizational, and communication skills
Only candidates that can pass a background check and drug screen will be considered. Experience with shipping, bills of lading, and knowledge of the chemical industry would be huge.
Area Temps still believes that the best way to serve both our employees and our customers is through personal service. To apply for this Customer Service Representative position, please submit your resume to lakewood@areatemps.com, call (216) 706-7347, or TEXT “your name & 174758” to (216) 227-3133.
Additional Information
For over 35 years, Area Temps has been committed to providing Northeast Ohio companies with office staffing services, technical, skilled trades, industrial and professional staffing solutions. We measure our success by the thousands of people who have accepted permanent positions with our client companies, either through a direct hire or after successfully completing an initial temporary assignment.
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