Customer Service Representative - Part-time
Job Description
We are seeking a Customer Service Representative to work part-time, Monday through Friday from 8 a.m. to 1 p.m.
Job Responsibilities:
- Answer incoming customer calls regarding order and delivery status, product inquiries, service questions, and general client concerns
- Retrieve and process orders while maintaining production schedule
- Update customer information in the database
- Work with management to stay updated on product knowledge and stay informed of any changes in company policies and procedures
- Perform other duties as assigned
Job Requirements
Job Qualifications:
- Must have a High School Diploma or GED
- Three to five years customer service experience is a plus
- Must be proficient using Microsoft Office; ERP and MRP experience is a plus
- Must have excellent customer service, interpersonal, communication, organizational, multi-tasking, and problem-solving skills
- Must be be able to pay a high attention to detail
- Must have a pleasant and professional phone voice and excellent phone skills
Only candidates that can pass a background check and drug screen will be considered.
Area Temps still believes that the best way to serve both our employees and our customers is through personal service. To apply for this Part-time Customer Service Representative position, please submit your resume to parma@areatemps.com, call (440) 253-2983, or TEXT “your name & 173526” to (440) 887-4013.
Additional Information
For over 35 years, Area Temps has been committed to providing Northeast Ohio companies with office staffing services, technical, skilled trades, industrial and professional staffing solutions. We measure our success by the thousands of people who have accepted permanent positions with our client companies, either through a direct hire or after successfully completing an initial temporary assignment.
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