Customer Compliance - Installation Coordinator

Bedford Heights, OH 44146 | Temp-to-Hire

Post Date: 04/05/2018 Job ID: 04 - 138119 kd Job Category: Customer Service/Sales Pay Rate: $30K to $34K/year

This retail industry company is seeking a Customer Compliance/Installation Coordinator for a full-time position. You will coordinate installation activities with partner companies and you will manage key clients with residual order system. Work hours are Monday through Friday from 8 a.m. to 5 p.m., but some phone work will be needed outside of these hours to manage installation team support.

 

Responsibilities:

  • Entering orders, tracking orders, providing customer support, and following up with stores as necessary to fulfill orders
  • Reviewing data for deficiencies & resolving discrepancies
  • Prepare source data for entry and establish priorities
  • Setting up installation agreements, quoting, SOW, reporting formats & requirements
  • Validating charges coming from installation company for billing & finance reporting
  • Reviewing & analyzing data collected by sorting, batching, trending, reporting on performance & compliance for internal & external reporting
  • Liaising with larger team on QC issues and non-compliance
  • Preparing & submitting reports to clients
  • Perform other duties as needed

Qualifications:

  • Must have strong skills in data entry, reporting & analytics
  • Must have strong Excel sills, working in spreadsheets with formulas, sort, pivot tables & summaries
  • Must be capable of working efficiently under pressure, while maintaining attention to detail & accuracy, with minimal supervision to meet deadlines
  • Must have excellent written and verbal communication skills
  • Must demonstrate positive, cooperative, and team-oriented attitude
  • Must maintain customer confidence by keeping information confidential

Only candidates that can pass a background check and drug screen will be considered.  

For an immediate interview, please call 440-253-2983 or submit your resume to parma@areatemps.com.

For over 30 years, Area Temps has been committed to providing Northeast Ohio companies with office staffing services, technical, skilled trades, industrial and professional staffing solutions.  We measure our success by the thousands of people who have accepted permanent positions with our client companies, either through a direct hire or after successfully completing an initial temporary assignment.

Parma Office

With over 30 years experience in Greater Cleveland and thousands of people employed successfully each year, Area Temps still believes that the best way to serve both our employees and our customers is through personal service. When you apply online, we'll review your work skills and location preferences within 24 hours. Qualified candidates will be contacted to arrange for a personal interview, and our personnel supervisors will work with you to find the perfect assignment.

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