Commercial Lines Customer Service Representative

Streetsboro, OH 44241

Posted: 09/19/2019 Employment Type: Temp-to-Hire Job Category: Insurance Job Number: 04 - 149288 kd Pay Rate: Pay commensurate with experience

An insurance company is seeking a Commercial Lines Customer Service Rep for an immediate, full-time opportunity.  Work hours are Monday through Friday from 8:30 a.m. to 5 p.m. 

Job Responsibilities:

  • Serve as liaison between the client and the sales team and as Client Manager
  • Manage the renewal process for each client and report to team
  • Process client requests and respond to emails in a timely manner
  • Issue Certificates of Insurance, ID Cards, Claims, and License & Permit Bonds within same day
  • Follow through and resolve issues to meet client expectations
  • Review premium changes, verify coverage, and create system invoices
  • Update client and policy information and review policies for accuracy
  • Welcome new customers, update client and policy information, and maintain all client files
  • Perform other duties as required

Job Qualifications:

  • Must have a High School Diploma or GED
  • Must have a Property and Casualty Insurance License
  • Must have 5 to 7 years insurance experience
  • Must be able to set priorities and manage workflow to ensure efficient, timely, and accurate processing transactions
  • Must have good communication and organizational skills and be detail-oriented
  • Must be computer literate with accurate data entry skills
  • Must have a professional image 

Only candidates that can pass a background check and drug screen will be considered.

For an immediate interview, please call 440-253-2983 or submit your resume to parma@areatemps.com.              

For over 30 years, Area Temps has been committed to providing Northeast Ohio companies with office staffing services, technical, skilled trades, industrial and professional staffing solutions.  We measure our success by the thousands of people who have accepted permanent positions with our client companies, either through a direct hire or after successfully completing an initial temporary assignment.

Parma Office

With over 30 years experience in Greater Cleveland and thousands of people employed successfully each year, Area Temps still believes that the best way to serve both our employees and our customers is through personal service. When you apply online, we'll review your work skills and location preferences within 24 hours. Qualified candidates will be contacted to arrange for a personal interview, and our personnel supervisors will work with you to find the perfect assignment.

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