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Client Success Partner/Payroll Processing

Brecksville, OH 44141

Posted: 02/23/2024 Employment Type: Temp-To-Hire Job Category: Payroll/Taxes Job Number: 04 - 171634 kd Pay Rate: $20 to $22/hr, based on experience

Job Description

A business service company is seeking a Client Success Partner who will be responsible for timely and accurate processing of payrolls for clients and will serve as the single point of contact and will resolve specific issues pertaining to processing client payrolls in a timely manner meeting or exceeding departmental procedures and service level agreements.  Work hours are Monday through Friday from 8 a.m. to 5 p.m.

Job Responsibilities:

  • Process payroll for multiple clients and pay cycles in accordance with departmental procedures and service level agreements 
  • Ensure accurate set up of earnings, deductions, and taxes
  • Setup garnishment orders to ensure compliance with federal and state garnishment laws
  • Manage work flow to ensure all payroll, transactions, other work is completed in an accurate and timely manner
  • Process special pay requests, data entry changes, basic fringe benefits, third-party entries, and level labor and allocation payrolls
  • Possess a basic understanding of accrual, retirement setups, a variety of payroll accounts, voids, corrections, and current quarter adjustments
  • Perform basic problem-solving analysis, provide resolution, and respond to and assist clients with payroll related inquiries
  • Provide support, assist team members, attend company provided training sessions, and participate in continual client improvement efforts
  • Perform other duties as needed

Job Requirements

Job Qualifications:

  • Associate Degree preferred; or 4 years experience in a hands-on payroll processing role; or 2 years experience with an active FPC or CPP
  • Must have a minimum 2 years hands on payroll processing experience; Process multi-state, multi-city payroll, FPC and CPP, and Service Center Bureau experience preferred
  • Must be proficient using Microsoft Outlook, Word, PowerPoint, and knowledge of Excel with import and export experience
  • Must have excellent verbal and written communication skills with the ability to interact and communicate effectively and positively 
  • Must have the ability to organize and prioritize multiple tasks while working in a fast-paced environment and meeting deadlines
  • Must be able to handle constructive criticism and work under the direction of others in a goal-based management system
  • Must have the ability to work independently and as a team member, be innovative, resourceful when faced with challenges, think outside the box, persevere and be positive during difficult or challenging situations

Only those candidates that can pass a background check and drug screen will be considered.  This company offers competitive pay, benefits, bonuses, and advancement opportunities.

Area Temps still believes that the best way to serve both our employees and our customers is through personal service. To apply for this Client Success Partner/Payroll Processing position, please submit your resume to, call (440) 253-2983, or TEXT “your name & 171634” to (440) 887-4013. 

Additional Information

For over 35 years, Area Temps has been committed to providing Northeast Ohio companies with office staffing services, technical, skilled trades, industrial and professional staffing solutions.  We measure our success by the thousands of people who have accepted permanent positions with our client companies, either through a direct hire or after successfully completing an initial temporary assignment.

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Meet Your Recruiter

Parma Office

With over 30 years experience in Greater Cleveland and thousands of people employed successfully each year, Area Temps still believes that the best way to serve both our employees and our customers is through personal service. When you apply online, we'll review your work skills and location preferences within 24 hours. Qualified candidates will be contacted to arrange for a personal interview, and our personnel supervisors will work with you to find the perfect assignment.

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