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Front Desk/Customer Support

Cleveland, OH 44104

Posted: 02/20/2026 Employment Type: Indefinite Job Category: Receptionist/Switchboard Job Number: 20 - 178745 lm Pay Rate: $16/hr

Job Description

A local organization is seeking a dedicated Front Desk/Customer Support. You will work Monday through Friday from 8 a.m. to 5 p.m.

Key Responsibilities:

  • Greet lobby visitors, answer multi-line phones, and transfer or redirect calls 
  • Assist with checking people in and alert departments
  • Help applicants and residents with housing applications
  • Enter data into computer system
  • Perform other duties as needed

 

Job Requirements

Requirements:

  • Must have a minimum 1-year experience in a high-volume customer service/front desk role
  • Bilingual language is a plus
  • Excellent verbal communication, active listening skills, and polite, professional phone etiquette is required
  • Must be detail-oriented with accurate data entry skills; basic proficiency in MS Word, Outlook, and Excel
  • Must be reliable, punctual, and able to work well under pressure
  • Must be able to maintain confidentiality

Only those candidates that can pass a background check and be fully vaccinated against Covid 19 will be considered.

Area Temps still believes that the best way to serve both our employees and our customers is through personal service. To apply for this Front Desk/Customer Support position, please submit your resume to independence@areatemps.com, call (216) 575-7145, or TEXT “your name & 178745” to (216) 458-1784. 

Additional Information

For over 35 years, Area Temps has been committed to providing Northeast Ohio companies with office staffing services, technical, skilled trades, industrial and professional staffing solutions.  We measure our success by the thousands of people who have accepted permanent positions with our client companies, either through a direct hire or after successfully completing an initial temporary assignment.

Meet Your Recruiter

Independence Office

With almost 40 years experience in Greater Cleveland and thousands of people employed successfully each year, Area Temps still believes that the best way to serve both our employees and our customers is through personal service. When you apply online, we'll review your work skills and location preferences within 24 hours. Qualified candidates will be contacted to arrange for a personal interview, and our personnel supervisors will work with you to find the perfect assignment.

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About Cleveland, OH

Unlock your potential in Cleveland, Ohio! Nestled on the shores of Lake Erie, Cleveland offers job seekers a vibrant mix of career opportunities and a welcoming community to grow in. Known as "The Rock and Roll Capital of the World," Cleveland boasts a rich cultural scene with landmarks like the Rock and Roll Hall of Fame, Playhouse Square, and the Cleveland Museum of Art. Indulge in local delicacies like pierogies and explore the scenic Metroparks for outdoor adventures. Cheer for the Cleveland Cavaliers at the Quicken Loans Arena or catch a show at the historic West Side Market. Find your dream job in Cleveland and be part of this city's irresistible charm and endless possibilities!

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