We are seeking a Route Scheduler/Administrative Assistant who will coordinate technician schedules to ensure the effective and efficient operation of the designated department.  This is a full-time position working Monday through Friday, from 7:30 a.m. to 4 p.m. 

Responsibilities:

• Contact customers to schedule appointments and reschedule cancellations in a timely and efficient manner
• Efficient and accurate data entry of customer information into field service management software
• Develop daily routes for technicians in order to ensure a full schedule as well as limit travel time
• Accept credit card payments from customers
• Assist with new projects as needed to accommodate business needs
• Answer calls and assist customers with their scheduling needs in a courteous and professional manner
• Process and complete billing and other required paperwork in a timely manner and on a daily basis
• Assist department supervisor in providing quotes to customers
• Coordinate scheduling with other departments when needed
• Perform other duties as assigned

Qualifications:

• Must have a High School diploma or GED
• At least 2 years' related experience is preferred
• Must be proficient with Microsoft Office Suite or related software
• Must possess a clear, articulate, and business phone voice
• Must have excellent communication, interpersonal, customer service, organizational, and time management skills
• Must have basic math skills and experience working with different data types
• Must have strong analytical and problem-solving skills while working independently and as a team
• Must be able to prioritize, multi-task, and work well in a very fast-paced, and at times, stressful environment 
• Must be able to lift up to 15 pounds 
• Must have a solid work history with no attendance issues

Only candidates that can pass a background check and drug screen will be considered. 

Area Temps still believes that the best way to serve both our employees and our customers is through personal service. To apply for this Route Scheduler/Administrative Assistant position, please submit your resume to independence@areatemps.com, call (216) 575-7145, or TEXT “your name & 176794” to (216) 458-1784.