Medical Front Desk Receptionist
Job Description
A busy medical facility is seeking a Front Desk Receptionist to assist with administrative tasks. You will work Monday through Friday from 8 a.m. to 4:30 p.m.
Duties:
- Greet patients at front desk
- Answer phones, check voicemails, and return calls
- Verify patient insurance, keep accurate log of patient payments/clinic revenue, and fully explain financial responsibility to patients
- Schedule and coordinate patient appointments to optimize patient satisfaction and facility efficiency
- Make appointment reminder calls to new and existing patients
- Record and update patients' personal and financial information and create and update patients' health records
- Keep accurate notes in practice management software of all correspondence with patients and clinicians
- Gather data to help produce ROI reports and complete and send end of day/week/month reporting to management
- Basic training in patient care such as stretches, exercises, reading treatment plans, and learning traction equipment use
Job Requirements
Qualifications:
- Must have at least 2 years' experience in an administrative role at a healthcare practice
- Must have excellent customer service and organizational skills
- Professional and courteous in tone and information delivery
- Able to handle sensitive patient information with confidentiality
- Must be computer literate with accurate data entry skills
Only those candidates that can pass a background check and drug screen will be considered.
Area Temps still believes that the best way to serve both our employees and our customers is through personal service. To apply for this Medical Front Desk Receptionist position, please submit your resume to lakewood@areatemps.com, call (216) 706-7347, or TEXT “your name & 173664” to (216) 227-3133.
Additional Information
For over 35 years, Area Temps has been committed to providing Northeast Ohio companies with office staffing services, technical, skilled trades, industrial and professional staffing solutions. We measure our success by the thousands of people who have accepted permanent positions with our client companies, either through a direct hire or after successfully completing an initial temporary assignment.
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