Customer Service Rep/Administrator

Westlake, OH | Temp-to-Hire

Post Date: 06/23/2017 Job ID: 04 - 132143 kd Job Category: Customer Service/Sales Pay Rate: $12 to $15/hr temp; $30K to $35K perm

A manufacturing company is seeking a Customer Service Rep/Administrator for a full-time position.  Initially, you will begin in the office/reception area, and you will handle invoicing, answer customer questions, and general office duties. Then, you will move into customer service. Work hours are Monday through Friday, from 8 a.m. to 5 p.m.

 

Job Duties:

  • Update and maintain detailed customer contact information and activities in both CRM and Accounting Software
  • Processing customer orders accurately and timely
  • Work with Shipping and Production Departments to ensure adequate stock levels and customer delivery date is being met
  • Provide answers and information to questions and requests from current and prospective customers
  • Resolve product/order issues with customers
  • Set-up, maintain, and update financial accounts for customers
  • Perform other duties as assigned

Qualifications:

  • Must have previous customer service experience
  • Must have accurate data entry and typing skills
  • Must have excellent communication and organizational skills
  • Must be computer proficient with the ability to use a MAC and email software

 

For an immediate interview, please call 440-253-2983 or submit your resume to parma@areatemps.com.

For over 25 years, Area Temps has been committed to providing Northeast Ohio companies with office staffing services, technical, skilled trades, industrial and professional staffing solutions.  We measure our success by the thousands of people who have accepted permanent positions with our client companies, either through a direct hire or after successfully completing an initial temporary assignment.

Parma Office

With over 25 years experience in Greater Cleveland and thousands of people employed successfully each year, Area Temps still believes that the best way to serve both our employees and our customers is through personal service. When you apply online, we'll review your work skills and location preferences within 24 hours. Qualified candidates will be contacted to arrange for a personal interview, and our personnel supervisors will work with you to find the perfect assignment.

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